Data Protection

Last updated: July 25, 2026

At Neobot, protecting your data is a core commitment. This page describes the technical and organizational measures we apply.

Encryption

All data is encrypted in transit using TLS 1.2+ and at rest using industry-standard AES-256 encryption.

Access Controls

Access to customer data is restricted to authorized personnel on a need-to-know basis, protected by role-based access controls and multi-factor authentication.

Data Processing

We process personal data in accordance with applicable data protection laws, including the GDPR where applicable. Where we act as a processor for your customer conversations, we process data only on your instructions.

Incident Response

We maintain an incident response process. In the event of a data breach affecting your personal data, we will notify affected customers without undue delay in accordance with applicable law.

Contact

For data protection inquiries, contact us at support@neoshop.digital.